It is the customers responsibility to inspect the tires among reception. All though tires are Thorley inspected before shipping, if tires are damaged when confirming reception it is important that the customer does not accept them and call us as soon as possible. In this case www.Quattrotires.com will correct the situation by sending back the same model of tire, by reimbursing the customer if the tires are no longer available or by suggesting a similar product.
If the customer has ordered the wrong tire or tire size, Quattro tires will exchange the order within one month of the purchase date. Certain transactional and return fee must be charged depending on the shipping location.