Since our company specializes in tire sales, it allows us to have a wider selection of products at lower prices than conventional garages. When you purchase tires from us, you can get them installed on your vehicle at the garage of your choice or at one of our affiliated garage.
Since we specialize in tire sales, not only we have a bigger variety but also a greater volume through the manufacturers and suppliers, allowing us to have lower prices and we constantly work with the delivery companies to offer the lowest shipping costs possible. In fact, even with the shipping costs and the installation at your local garage, you still save a lot of money with us.
Order placed with us will generally be processed and shipped in a delay of three (3) to seven (7) business days. We always call the customer to take the delivery arrangements and advise them on which date they should receive the tires, it is important that the phone number left on the order is correct so we can contact you rapidly.
When you buy tires from your local garage, you generally have to do several visits and thus spending money on gas and your time. Generally, you will go to your garage, talk to the person at the desk, order your tires, make a deposit/pay full price and still have to come back later on the get the tires installed at the garage. By ordering with us, you simply navigate through our vast online catalogue, place your order directly on the website(24/7) or by the phone(8-17) and later receive your tires right at your door or even at your garage, all that without leaving the comfort of your home! The only move you will have to do will be to get the tires installed on your vehicle.
All the tires in the “Winter” category on our website will meet all criteria for winter driving. Usually those winter tires bear the “Three-peak mountain with snowflake” pictogram on the sidewalls which indicate that these tires respond to the requirement for winter driving. Since December 15th of 2014, all vehicles in the province of Quebec have to be equipped with winter tires bearing the Three-peak Mountain with the Snowflake symbol from December 15th up to March 15th. This includes Taxi and passenger vehicles, including scooters, motorcycles and rental cars.
*Note that tires with Studs have to respect the use of non-skid devices, which means that you can use studded tires from October 15th up to May 1st in Québec. Note that some cities and provinces does not allow studs to be used on their road network.
Our website is made to be simple and easy to use: You can get an instant quote by adding the desired tire and quantity to your cart and typing in your postal code. The system will then automatically calculate your shipping fees, applicable taxes and show you the total amount for your order.
*Note that this does not reserve the tires until you place the order.
All your personal information is entirely secured by PayPal. PayPal uses state of the art technologies and data encryption coding to assure the safety of your information and therefore your transaction. In fact, Quattro Tires never has access to your banking information such as credit card numbers.
Quattro Tires gives you access to a variety of tools and documents to find the right size and interpret the information on your tires. The most important information would be the tire size, this insures you that the product you want will be the right one and will fit on your vehicle. You can find this information on your vehicle : Either by looking at the current tires or by looking at the tag usually located in your driver’s door. Ex : 195/65R15. It is recommended to confirm the tire size before placing your order.
Before placing your order, it’s very important to verify the right size for your vehicle. If you made a mistake, it is always possible to exchange your tires given that they were never installed but to do so there would be additional handling fee and shipping fees.
If you think that nobody will be present at the time of delivery to receive the order, it is important to contact us as soon as possible. Quattro Tires offers its customers the possibility to give the delivery company an authorisation to leave the tires at a safe location if nobody is present to receive the tires. By our standard procedure, we ask for a safe location when we schedule the delivery with the customer. It is important that the given location is safe as Quattro Tires cannot be held responsible if anything happens to the tire after the delivery.
Although it is the customer’s responsibility to order the right size for their vehicle, mistakes can happen and the customer ends up receiving the wrong size or another product. If this is the case, please contact us as soon as possible and we will take care of it as soon as possible. If the mistake is from our part, we will exchange and ship the right product with no additional charges.
Certain shipping areas are more expensive than others due to the fact that they are further from urban areas thus less accessible. If you enter your shipping postal code in the cart and it is not recognized, you must contact us and a sales representative will determine if it is possible to ship there and give you the right shipping costs for your area.
Quattro Tires offers several ways to search the right type of tire for the right driving style. The first and easiest method to search is by size, by entering the tread width, the profile and the diameter of the tires needed on the homepage of the website. You can also search using the tire guide* (You have to make sure to confirm that the size proposed by the guide is indeed the size required for your vehicle before ordering), by selecting "By Vehicle" and entering in your vehicle model and year. You can also search for trailer tires if needed !
Although shipping costs are always at the lowest price due to the fact that we absorb a large sum of these costs; orders of a single tire will be subject to a slight surcharge.
Quattro Tires has a wide selection of steel rims. It is possible for customers to purchase a set of four tires pre-mounted and balanced on the rims. Quattro Tires offer this service for 39.96$+tx (Includes mounting and balancing). This type of order must be done over the phone with one of our sales representative; this allows us to get the best price and the right hub centric rim specially made for the customer’s vehicle.
All tires have indicators between the tread to know when the tires needs to be changed. When the tread on the tires is worn down to those indicators or when the depth of the thread is only 3/32 of an inch, the tires must be replaced. If your vehicle alignment is overdue and your tires are used more on one side than the other, we strongly suggest that you replace your tires and if possible, repair your vehicle to prevent this kind of wear with your new tires.
*Note that is also illegal and dangerous to drive with tires that have less than 2/32 inch left.